Privacy notice.

Who controls your information

GRONAV Ltd is the data controller for information submitted through this website.

• Company name: GRONAV Ltd, a private limited company registered in England and Wales
• Company number: 14805344
• Registered office: 4 Sandhurst Road, Hampton Vale, Peterborough, PE7 8LQ
• Contact: info@gronav.co.uk

What is collected

The qualification form collects identity and work contact information, organisation context, broad Microsoft 365 environment information, the problem and outcome, timing, indicative budget, sponsor involvement, consent, and limited anti-abuse technical data. If you book a call through Microsoft Bookings, your name, email address, answers to the booking questions and appointment details are stored in GRONAV Ltd’s Microsoft 365 account.

Why it is used

Information is used to assess and respond to an enquiry, arrange a fit call, maintain necessary business records, secure the service and establish or take steps towards a business relationship. Under UK GDPR, GRONAV Ltd relies on legitimate interests to respond to business enquiries and, where you ask about services, on taking steps at your request before entering into a contract.

Sharing and processors

Information is processed by the providers that run this website and GRONAV Ltd’s business systems: Cloudflare (hosting and security) and Microsoft (Microsoft 365 email, file storage and Microsoft Bookings). It is not sold. Where a provider processes data outside the UK, it relies on safeguards recognised under UK law, such as UK adequacy regulations or the UK International Data Transfer Addendum.

Retention

Enquiries that do not lead to work are deleted within 12 months of the last contact. Where an enquiry leads to an engagement, records are kept for six years after the engagement ends to meet accounting and legal obligations. Information is deleted or minimised sooner when it is no longer needed.

Your rights

Depending on applicable law, you may have rights to access, correct, erase or restrict information, object to processing, and complain to the UK Information Commissioner’s Office. Identity may need to be verified before fulfilling a request.